Hello, if you can't open picture in DingTalk, please check:

1. Switch internet connection and login again：try both mobile data and WIFI; Desktop Client: click the drop-down box next to the avatar in the upper right corner - [Settings] - [Network Diagnosis] to check whether there is a problem with the network;

2. Check that the DingTalk is the latest version: [Mobile DingTalk app] - [Me] - [Settings] - [About DingTalk]；[Desktop Client] - click the drop-down box next to the avatar in the upper right corner - [About DingTalk];

3. If it still doesn't work, please go to DingTalk Mobile app - [Me] - [Customer Service] - [Customer Feedback], attach the screenshot of your facing problem, your current version code, desktiop model, mobile phone number, and describe the problem in detail, then we will range customer service to follow-up your case, please pay attention to the message reply from DingTalk customer service center.